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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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John Zugelder

March 16, 2026

5  out of  5
rating by John Zugelder
"Julie was amazing and a tremendous help setting up our new policies. Everyone we've spoken to during the process has been great."
We responded:
"Thanks for the fine review! I am thrilled to hear you had a great experience with Julie here in the office "
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Amy Hamilton

March 12, 2026

5  out of  5
rating by Amy Hamilton
"Karen Thompson is an awesome agent! She always answers my questions and concerns with solid advice and is so knowledgeable about insurance. She always has a cheerful disposition that makes dealing with insurance much easier!! Highly recommend her!!"
We responded:
"Amy, thank you so much for the compliment of Karen. Know that she, myself, and the rest of the staff are available to you should future needs arise."
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Anthony Cefola

March 12, 2026

5  out of  5
rating by Anthony Cefola
"Karen and team are fantastic to work with. 10/10!"
We responded:
"Thanks for the 5-stars! We appreciate your feedback. "
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D'ainaOna Urbaitis

March 12, 2026

5  out of  5
rating by D'ainaOna Urbaitis
"Like a good neighbor, always available to take a call, answer a question or clarify in person any changes that need more explanation. I leave reassured that my situation is being handled by most current, competent & consistently friendly personel. Highly recommend to friends & family."
We responded:
"Thanks for the 5-stars Daina! Know that we continue to be a phone call away should future needs arise..."
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Randall Easter

March 12, 2026

5  out of  5
rating by Randall Easter
"This is a very friendly, knowledgeable and efficient team. They handled our multiple, diverse insurance needs in a timely and seamless manner. I trust them with all my insurance needs."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us. "
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Gary Rigsbee

March 12, 2026

5  out of  5
rating by Gary Rigsbee
"Mt wife and I have been with State Farm for 50+ years. Chuck Barham has always been up front and honest with us. He surrounds himself with very knowledgeable office assistants who have been with him for many years. Karen and Julie are very dependable about returning calls and assisting us with our needs. As their commercial says " Like a good neighbor, State Farm is there. Gary Rigsbee"
We responded:
"Thank you for the 5-star review! Appreciate you as always, Gary! "
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Brett Janos

March 11, 2026

5  out of  5
rating by Brett Janos
"I've worked with Karen for years at Chuck Barham's State Farm Office in Durham. To say she was always helpful would be a misstatement. Karen and the rest of the staff there always respond to time-sensitive issues, which is greatly appreciated. Any issues or tasks I have are completed quickly and effectively. I truly appreciate all the effort Karen has put in on my behalf over the years. I am happy to be with Chuck, and I would strongly recommend others to jump on board. It's nice to be taken care of. Thanks for that."
We responded:
"Thanks so much for your review, Brett! If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Noel James

February 25, 2026

5  out of  5
rating by Noel James
"We have been a client since moving here in 2010. For those unfortunate life circumstances related to owning a car Julie Hawley has helped us navigate these often stressful situations with aplomb. She’s calm and clear in providing the next steps required to address the situation. Her empathetic nature and humor is a balm during difficult circumstances. We appreciate knowing that when you call Julie you can actually talk to her. Relationships matter."
We responded:
"Wow, thank you for the 5-star review, Noel! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Sai Teja

January 30, 2026

5  out of  5
rating by Sai Teja
"Julie was really helpful"
We responded:
"Sai, thanks for sharing. Glad to know she met your needs. Know that Julie and the rest of us in the office stand ready to assist you at any time in the future. "
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Tiara Paylor

October 8, 2025

5  out of  5
rating by Tiara Paylor
"I was easily and quickly able to update my renters insurance due to a change on my apartment complex’s end. Amazing team!"
We responded:
"Thanks so much for your confidence in me and my Agency. "
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Amber Detwiler

October 3, 2025

5  out of  5
rating by Amber Detwiler
"Julie is amazing! She is always so kind and helpful with very quick turn-around for any policy updates that I may need. Highly recommend!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Parrish Nelson

August 14, 2025

5  out of  5
rating by Parrish Nelson
"Julie assisted me with my state to state transfer and I couldn’t have been placed with a better agent. She was so kind and willing to work around my crazy schedule. I would certainly recommend her."
We responded:
"Thank you for taking the time to share your thoughts! I'm glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance in the future, we’re here to help!"
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Courtney D.

August 13, 2025

5  out of  5
rating by Courtney D.
"Working with the office has been nothing but the best. Would always recommend."
We responded:
"Thank you for your feedback! Thrilled to know you had a positive experience with us. "
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Airship

August 12, 2025

5  out of  5
rating by Airship
"Working with Julie the last few years for my renters insurance has been a breeze. She has always been an easy call or email away and has always been able to answer my questions. I would recommend the Barham team to anyone looking for insurance in the area"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out."
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Sri T

August 12, 2025

5  out of  5
rating by Sri T
"Julie was very Helpul and Responsive"
We responded:
"Thanks for your positive feedback! We welcome the opportunity to provide you with great service whenever needed. If there is anything else we can do for you, just let us know!"
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aadya shukla

July 28, 2025

5  out of  5
rating by aadya shukla
"Wonderful service! Getting my renters insurance was really quick and easy with Julie. She gave a personal touch to the conversation and made me feel very reassured. Highly recommend!"
We responded:
"Thank you Aadya! Note that my office is always available for this and any other insurance needs you may have. "
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Jenny Nguyen

June 13, 2025

5  out of  5
rating by Jenny Nguyen
"Julie was so great and easy to work with! She was able to get my updated insurance quickly and without any hiccups. Thank you!"
We responded:
"Thank you for taking the time to share your thoughts! Glad to know you’re satisfied with the service Julie provided. If you ever have any questions or need assistance in the future, know we’re here to help!"
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Mary Ann McCrackin

January 31, 2025

5  out of  5
rating by Mary Ann McCrackin
"New to the area, and Julie quickly and expertly provided a quote and binder for home insurance to keep our home loan on track. Julie is a native of the area and knows her work inside and out. She was great giving us additional information to smooth our relocation. We could not be more satisfied."
We responded:
"Thank you for your 5-star review! Glad that Julie provided that Good Neighbor service to you. "
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Will Torres

October 10, 2024

5  out of  5
rating by Will Torres
"Great Office to go to if you're in the Area. Karen there really helped me set up my policy with ease and her knowledge made it an easy transition from NY. Chuck also is a wealth of knowledge and isn't scared to tell you things straight when you need it. If you need people who are knowledgeable in insurance and treat you like family, this is the place."
We responded:
"Thank you very much for your comments, Will. "
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Tilson Rice

September 24, 2024

5  out of  5
rating by Tilson Rice
"Chuck and his team have gone above and beyond to help me save time and money. They are prompt and knowledgeable. I had never used a local agent before but now I'll never go back!"
We responded:
"Thanks so much, Tilson! "
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Connie Shelton

August 20, 2024

5  out of  5
rating by Connie Shelton
"Everyone at State Farm ease extremely helpful and professional."
We responded:
"Thanks so much Connie! "
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Nishant Shedale

August 8, 2024

5  out of  5
rating by Nishant Shedale
"I recently purchased Renter's Insurance from Chuck and his team. The whole experience was extremely smooth and was done in a day. Julie and Karen, the agents, were patient and provided us the best quote as per our needs. I strongly recommend them for all the services!"
We responded:
"Thank you! "
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Carlos Puerto

July 6, 2023

5  out of  5
rating by Carlos Puerto
"The agency is comprised of highly professional and diligent individuals. I am genuinely comfortable working with them."
We responded:
"Thank you Carlos. We appreciate it! "
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Meghana Vyakaranam

June 16, 2023

5  out of  5
rating by Meghana Vyakaranam
"Amazing service. Julie helped a lot and worked on it quickly when we needed her"
We responded:
"Thank you so much Meghana. "
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Renee’ Martin Durst

May 5, 2023

5  out of  5
rating by Renee’ Martin Durst
"We always received excellent, professional service from Julie Hawley and the team from Chuck Barham State Farm agency."
We responded:
"Thank you! "